I was doing some crusin' on the internet this morning and it just hit me how many people want me to DO something. They want me to work at something I probably do not want because it just gives me more to do..WHO HAS TIME? Sign up for this, take this survey... tell us how we're doing... get this free fill-in-the-blank... just sign up. You cannot get on a website or make a call without [...]

  One of the most common questions I am asked is what is the most effective closing technique? I used to say, you close from the moment you enter the designer's office. Although I still think that is true, I also know closing starts when you find out what the needs of that client are, which should begin even before you call for an appointment. It's simple, without a need, there is no sale. The current [...]

Well, would you be surprised if I said GOOD AND BAD? BAD if we continue to sell like we have been taught the last... however long sales people have been selling to designers. GOOD if we decide to have a different approach to how we currently sell. Here's what has changed in the way interior designers do business today. Maybe I should make a list of what has not changed. Oh no, that would be almost [...]

HERE'S WHAT YOU NEED TO INCREASE SALES (clue-not more product!) I am so excited to hear that more and more people are talking about providing solutions vs. just talking to our clients. I signed up for an online sales summit comprised of top business leaders in industries like IT, insurance, financial, marketing and sales and so many were speaking about selling solutions, not product or services. One of the speakers used the term "product dump" when [...]